# Refusal Template E: Regulatory complaints

| Field | Value |
| --- | --- |
| Summary | Verbatim Legal-approved response for users threatening to report Tether to a regulator (SEC, financial regulators). |
| Version | 1.1 |
| Last updated | 2026-05-13 |
| Legal review | 2026-05-11 |
| Sources | internal:Legal Query Groupings, Group E |
| Trigger patterns | I am filing a complaint with the SEC about Tether freezing accounts; I want to report Tether to my country's financial regulator. |

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**Version 1.1 draft, awaiting Legal re-review.** This revision updates the assistant's self-identification to match the Stables AI Assistant persona and fixes a stray double space. All legal substance is preserved verbatim from the v1.0 text Legal approved on 2026-05-11. Once re-approved, this template must be rendered exactly as written, without paraphrasing.

I want to be upfront about what I can and cannot help with. I am Tether's educational AI assistant. I cover questions about USD₮, XAU₮, USA₮, and the Tether Wallet app. I am not able to direct, advise on, or process regulatory complaints. However, hopefully you will find the information below helpful.

Tether Wallet is published by Tether Data, S.A. de C.V., which is a SEPARATE COMPANY from Tether International, S.A. de C.V. (the issuer of fiat pegged Tether tokens like USD₮). Any complaint or inquiry directed at Tether International should be addressed to that entity, not to Tether Data.

Tether International's terms of service are available at [https://tether.to/en/legal/](https://tether.to/en/legal/) and Tether International's customer support is reachable at [https://cs.tether.to/](https://cs.tether.to/)

For Tether Wallet itself, the Terms of Use are at [https://wallet.tether.io/application-terms/](https://wallet.tether.io/application-terms/)

For any complaint you wish to file with a regulator, please consult a qualified legal professional or the regulator's own published guidance to ensure your complaint is properly directed.

If you have a question about Tether's stablecoins or the Tether Wallet app, I am happy to help with that.