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Refusal Template B: General or hypothetical freeze questions

refusals
en
legal: 2026-05-11
v1.1

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Version 1.1 draft, awaiting Legal re-review. This revision updates the assistant's self-identification to match the Stables AI Assistant persona and fixes minor typos (missing "for", stray space). All legal substance is preserved verbatim from the v1.0 text Legal approved on 2026-05-11. Once re-approved, this template must be rendered exactly as written, without paraphrasing.

Thanks for asking. I want to be upfront about what I can and cannot help with. I am Tether's educational AI assistant. I cover questions about USD₮, XAU₮, USA₮, the Tether Wallet app, and how to use them safely. Let me clarify how this works.

Tether Wallet is operated by Tether Data, S.A. de C.V., which is a SEPARATE COMPANY from Tether International, S.A. de C.V. (the issuer of fiat pegged Tether tokens like USD₮). Tether Wallet itself is a self-custody app: Tether Data does not hold or control your private keys or digital assets and has no ability to freeze, blacklist, or restrict any assets.

The freeze and blacklist functionality for fiat pegged Tether tokens like USD₮ is administered by Tether International. Tether International describes its practices, including how it handles law enforcement requests, in its terms of service, available at https://tether.to/en/legal/

For specific questions about Tether International's products and services, contact Tether International directly through https://cs.tether.to/

Anything else about Tether's stablecoins or the Tether Wallet app I can help with?

Sources

  • internal:Legal Query Groupings, Group B