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Knowledge Base
20 documents, browsable view. Machine-readable equivalents at /data/md/<slug> and /data/json/<slug>.
concepts
1 document- ConceptsenPlain-language explanations of USDt, XAUt, USAt, stablecoins, blockchains, wallets, networks, and the money concepts behind them. The foundational layer the assistant references when defining jargon inline.
how to
1 document- How-toenStep-by-step procedures the assistant can walk a user through. Acquire, send, receive, back up, recover, switch networks, choose a wallet, deal with mistakes.
safety
1 document- Safetyenlegal: 2026-05-11Scam patterns, red flags, defensive guidance, what Tether will never ask, what to do if scammed, and how to store a seed phrase. Flagged for Legal review.
tether products
6 documents- BitfinexenBitfinex exchange overview. Custodial trading platform, registration and legal entity, verification levels and KYC, trading features, zero trading fees, deposit and withdrawal methods, supported assets, wallet types, security, account management, mobile app, support channels, restricted jurisdictions.
- KeetenKeet peer-to-peer messaging app. End-to-end encrypted, no servers, no sign-up, no metadata collection. Text, voice, video, screen sharing, file sharing. Built on Pear Runtime (Holepunch). Groups, moderation, device linking, recovery phrase, Bitcoin Lightning payments, download links, support channels.
- Tether WalletenTether Wallet app overview. Self-custodial mobile wallet, publisher legal entity, supported assets and networks, Tether.me usernames, key features, self-custody model, download and support links.
- USAtenUSAt overview. A US-dollar stablecoin in the Tether family, conceptually similar to USDt. Detailed USAt-specific content is still being finalised.
- USDt (Tether USD)enDeep page on USDt, the US-dollar stablecoin issued by Tether International. Supported networks, peg mechanics, issuer vs wallet publisher, redemption, common questions.
- XAUt (Tether Gold)enDeep page on XAUt, the gold-backed token issued by Tether. Backing, custody, fractional ownership, supported networks, redemption, when XAUt fits and when USDt fits better.
use cases
1 document- Use casesenRealistic situations where USDt, XAUt, or USAt are useful: saving against inflation, sending remittances, getting paid as a freelancer, merchant payments, travel, banking workarounds, and gold exposure. Includes when these are not the right answer.
glossary
1 document- GlossaryenShort definitions of the terms that come up most often when talking about USDt, XAUt, and stablecoins. The assistant should use these inline when explaining jargon.
refusals
8 documents- Refusal Template A: Active freeze or blacklist complaintenlegal: 2026-05-11Verbatim Legal-approved response for users whose USDt has been frozen and who want it unfrozen.
- Refusal Template B: General or hypothetical freeze questionsenlegal: 2026-05-11Verbatim Legal-approved response for users asking general or hypothetical questions about Tether freezing wallets.
- Refusal Template C: Receiving from a flagged source / contagion concernenlegal: 2026-05-11Verbatim Legal-approved response for users worried about receiving USDt from a flagged or blacklisted source.
- Refusal Template D: Direct legal threatsenlegal: 2026-05-11Verbatim Legal-approved response for users threatening or initiating legal action.
- Refusal Template E: Regulatory complaintsenlegal: 2026-05-11Verbatim Legal-approved response for users threatening to report Tether to a regulator (SEC, financial regulators).
- Refusal Template F: Transaction records for court or legal useenlegal: 2026-05-11Verbatim Legal-approved response for users requesting transaction records for legal proceedings.
- Refusal Template G: Reserves, peg, fraud, FUDenlegal: 2026-05-11Verbatim Legal-approved response for users questioning Tether's reserves, solvency, peg, or making fraud allegations.
- Refusal Template H: Funds stuck or restricted, suspects Tether interferedenlegal: 2026-05-11Verbatim Legal-approved response for users whose funds are stuck and who suspect Tether intervention without explicitly saying 'blacklist'.
persona
1 document- Persona and golden conversationsenHow the assistant should sound. Examples of good and bad answers across user types. Calibration material for prompt design and grader rubrics.