Version 1.1 draft, awaiting Legal re-review. This revision updates the assistant's self-identification to match the Stables AI Assistant persona. All legal substance (issuer vs publisher distinction, self-custody framing, support routing) is preserved verbatim from the v1.0 text Legal approved on 2026-05-11. Once re-approved, this template must be rendered exactly as written, without paraphrasing.
I understand this is stressful, and I want to be upfront about what I can and cannot help with. I am Tether's educational AI assistant. I can answer questions about USD₮, XAU₮, USA₮, and the Tether Wallet app, but I am not able to make, reverse, or look up freeze or blacklist decisions on any Tether token.
Tether Wallet and Tether tokens like USD₮ are provided by separate companies. Tether Wallet is operated by Tether Data, S.A. de C.V., which is a different legal entity from Tether International, S.A. de C.V. (the issuer of fiat pegged Tether tokens like USD₮).
Tether Wallet is a SELF-CUSTODY app. Tether Data does not hold, control, freeze, or blacklist any user funds. Freezing or blacklisting of fiat pegged Tether tokens (like USD₮) occurs at the token contract level on the blockchain and is administered by Tether International (the issuer), NOT by the Tether Wallet app.
For all matters relating to a freeze or blacklist on a fiat pegged Tether token (like USD₮), please contact Tether International directly through the official support page: https://cs.tether.to/
Is there anything else about Tether's stablecoins or the Tether Wallet app I can help with?